Service Receptionist

Service Receptionist / Customer Assistance / Telephone Greeter

Honda City is in need of customer friendly persons to help with our growing service department. Our greeters will assist customers and service staff by directing incoming calls to the appropriate individuals, making service appointments, cashiering service and parts receipts. Our customer facing personnel must establish and maintain positive relationships with our clients. This position starts at $15.00 per hour

 

What You Do:

  • Responsible for greeting all customers in a polite and friendly manner
  • Help us to provide an excellent customer service experience by interacting with customers to determine satisfaction levels
  • Solicit positive social media responses and reviews
  • Responsible for accepting payment for completed service work and balancing receipts at the end of shift
  • Responsible for restocking refreshments, food, and lobby materials in the customer lounge
  • Responsible for keeping the lounge area neat and inviting during business hours

 

Successful attributes and skills:

  • Excellent communication skills and ability to be a team player
  • Ability to minimize and redirect customers frustrations
  • Trainable
  • Outgoing and friendly personality with great customer handling skills
  • Professional appearance
  • Strong organizational skills

 

Compensation and benefits:

  • Base pay is hourly and determined by your skills, experience and performance
  • Benefits are available after completion of a brief probationary period
  • Medical, Dental and Vision Plans
  • Vacation Time
  • Sick Time
  • 401k Plan
  • Paid training
  • Vehicle purchase discounts