Service Advisor

Service Advisor / Consultant $65,000 – $100,000 per year

Honda City is in need of customer friendly service advisors to help with our growing service department. Our service advisors assist customers in caring for their cars by conveying the value of maintaining their vehicles in accordance with the manufacturer’s guidelines. The service advisor must establish and maintain positive relationships with our clients.

 

Support service department goals by generating:

  • Improving sales of services, parts, and accessories
  • Administer new and used vehicle warranty repairs in accordance with warranty requirements
  • Verify requested vehicle services are performed correctly upon completion by inspecting the vehicle prior to returning to customer
  • Perform an active vehicle delivery with customer when work is completed
  • Build and maintain knowledge of products and services via on-the-job training and completion of manufacturer training

 

Successful attributes and skills:

  • Excellent communication skills and ability to be a team player
  • Ability to minimize and redirect customers frustrations
  • Trainable
  • Outgoing and friendly personality with great customer handling skills
  • Professional appearance
  • Strong organizational skills
  • Technical certification a plus
  • Manufacturer training certifications

 

Compensation and benefits:

  • Salary range between $50k-$125K
  • Rate will be determined by competitive market rate for your skills, experience and performance
  • Bonuses  are a part of your position and are based on achievement of specific business goals
  • Medical, Dental and Vision Plans
  • Vacation Time
  • Sick Time
  • 401k Plan
  • Paid training
  • Vehicle purchase discounts